I used to think that success was working 60-plus hours a week. I thought the more employees we had the more successful our business was. I thought that if I attended everything I was invited to and never said ‘no,’ that was a success. I was wrong.
It’s not about the input (number of hours), but instead the outcome (results). I concentrate now on what I can achieve rather than how long I work. Thankfully the clients I have, the relationships I’ve built, and two decades of writing for the media (I started writing for my local newspaper at 16) mean I’m able to complete my work successfully in a reasonable amount of time so that I can spend my free time with my family. Now, that’s a success.
I’ve also come to realize that we don’t need an office full of employees, instead, we contract experts in their field. I’m the first to admit what I can and cannot do for my clients, which is why I surround myself with talented people from fellow local and independent businesses, whether videographers, graphic artists, or web designers.
I’ve also learned that my clients are my greatest asset. Their referral means everything. If I continue to do a great job for them others will follow. Yes, I still like to network, but I’m more selective these days about how I spend my time. Often, I’ll arrange face-to-face meetings over a coffee or join organizations that expose me to new people.
So, success in 2020 at Gem PR & Media means working hard and playing hard (and when I say playing hard I mean baking with the three-year-old and cuddling our three-month-old), it means continuing to offer the best service to our clients – thinking outside of the box – and meeting new people and giving them genuine attention. It’s going to be a great year. I hope yours is a successful one too!
